What Ter Laak Orchios learnt from a phishing attackdat is de toekomst”

Our sector is facing cyber incidents with increasing frequency. It's hardly a question of if you'll be affected, but when. For example, Ter Laak Orchios was hit by a phishing attack this spring, which, fortunately, was nipped in the bud fairly quickly.

Floris Kloeg, IT specialist at Ter Laak Orchios, received a message from a colleague at a quarter past six in the morning on Wednesday 8 April 2026. He had received an email from a member of staff at Riza Growers, the growers' collective of which Ter Laak Orchios is a part. The sender's name, email address and layout were all fine. Even so, Floris's colleague thought: something isn't quite right. "He never has any contact with that member of staff. The content of the email was also vague," says Floris. And indeed: it wasn't right. It was a case of business email compromise: an attack in which criminals use a hacked account to try to deceive others. There was no targeted cyberattack on the horticultural sector as a whole, but the entire sector could easily have been affected. This results in economic and reputational damage for growers, buyers and the entire sector. Floris shares five tips on cybersecurity.

Tip 1: Set up two-factor verification

Two-factor authentication (2FA) is mandatory at Ter Laak Orchios. With 2FA, you can verify a user's identity using multiple independent forms of proof. For example, a password combined with a passkey, code, token, fingerprint or facial scan. Floris: "Think of it as an extra barrier, in case cybercriminals have breached the first one." It is also important to set out what steps need to be taken if they do manage to breach all the barriers. And to establish clear agreements with the IT partner and other suppliers who have access to the systems.

Tip 2: Train your staff

Ter Laak Orchios trains staff in cyber security awareness. Floris: "We regularly send fake phishing emails. The idea is that colleagues should forward emails to me. I also give internal presentations. Additionally, we show short videos about cybersecurity on the digital screens in the canteen. I am very pleased that my colleagues are taking this issue so seriously."

‘Droog’ vervoer van bloemen is volgens Bastian dan ook de toekomst. “De uitdaging is om de doos zo laat mogelijk in de keten te openen, de bloemen af te knippen en op water te zetten. In Noord-Amerika gebeurt dat vaak bij of dicht bij de eindklant. In het Europese verkoopsysteem van bloemen is die ruimte er niet altijd, maar het is wel iets waar we over na moeten denken.” Dat is belangrijk voor de sector, stelt Bastian. “Vanwege de logistieke winst, bijvoorbeeld door herpakken te voorkomen en de uitgebreide mogelijkheden tot automatisering. En vanuit kwaliteitsoogpunt, zodat (eind)klanten tevreden blijven met onze producten, waar ook ter wereld.”

Cold chain
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Bij dozenvervoer is de zogeheten cold chain cruciaal: doorlopende koeling tijdens het transport. “Wij koelen de bloemen op 1 graad Celsius, net niet bevroren. Vanuit onze kennis en ervaring in de veredeling maken we onze producten geschikt voor dozenvervoer. We zorgen er bijvoorbeeld voor dat ze resistent zijn tegen schimmels.”

Bij Florius Flowers is ook de ‘oude’ generatie bezig met de kwekerij van morgen, besluit Bastian. “We willen bloemen graag in zeecontainers verschepen naar Nederland. Dat is duurzamer en goedkoper. Vanuit de verdeling onderzoekt mijn vader met zijn team hoe we onze bloemen wekenlang goed kunnen houden.”